Configuration Editor helps you with setting up your helpdesk name and e-mail so you can send all notifications from a single support.
The configuration Editor also offers you the flexibility to change the maximum size of the files you can upload, the standard module, the maximum tekst length and the maximum amount of records per page in the list view.
Configurating your Helpdesk data
Its not a miracle that every company has a devoted support team. Some even have a team as big as a thousand employees or more. Employees come into contact with a lot of different questions. In Devuta you can reach customers under one single support name and e-mail. After configuration the Devuta system automatically keeps track of all e-mails going through the Helpdesk via your Helpdesk e-mail. Devuta CRM automaticall sends e-mails when a ticket is create, comments are exchanged and status is changed to closed.
